ICT Trash Service LLC

Privacy Policy & SMS Terms

ICT Trash Service LLC is a small, locally owned company. We respect our customers’ privacy and keep our policies simple and clear. We only collect the information needed to provide service, communicate with customers, and respond to requests.

1. Information We Collect

We collect only the basic customer information needed to provide trash service and communicate with you.

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing or account information you provide to us
  • Any information you submit through our website forms, by phone, by email, or by text message

2. How We Use Personal Information

We use customer information only to operate our business and serve our customers.

  • To start and manage trash service
  • To respond to questions or service requests
  • To send billing, account, and service-related communications
  • To send operational updates, including service alerts and customer support messages
  • To communicate by phone, email, or SMS when you request or consent to those communications

We do not sell customer information, and we do not use customer information for unrelated marketing purposes.

3. Who We Share Personal Information With

We do not sell or rent personal information. We only share information when necessary to run our business or comply with the law.

  • Internal staff who need the information to serve customers
  • Service providers that help us operate our business, such as billing, website, phone, or email platforms
  • Government or legal authorities if required by law
No mobile opt-in or text message consent will be shared with third parties or affiliates.

4. SMS Terms of Service

By opting into SMS from a web form, by phone, by email, or by another method, you are agreeing to receive SMS messages from ICT Trash Service LLC.

You may receive SMS messages related to:

  • Account notifications
  • Billing notifications
  • Service updates and service alerts
  • Customer care and support responses
  • Appointment or service-related scheduling communication

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance, text HELP or visit https://www.icttrash.com.

Visit https://www.icttrash.com/privacy-policy for this Privacy Policy and SMS Terms.

5. Consent for SMS Messaging

SMS consent is not a condition of purchase. If you consent to receive text messages from ICT Trash Service LLC, you agree to receive customer care, account notification, billing, and service-related text messages from us.

Consent may be given through a website form, over the phone, in person, by email, or by starting a text conversation with us where permitted by applicable carrier rules.

6. Contact Us

If you have any questions about this Privacy Policy or our SMS Terms, please contact us through our website or by phone.

Effective date: April 16, 2026